At EMA, we hope the loan process bores you. That may sound a bit odd, but it’s true – because the stress, worry and rollercoaster rides normally associated with getting a loan have no place in our office, or in the minds of our customers. You simply focus on the money you want, and we’ll focus on “the process.”

There are three simple steps:

• Getting to Know You
  In order to craft the best loan for you, we need to know some human variables: where you’ve been, where you’re going (or want to go), and how you feel about your place in life. These real-life factors are important, because in selecting loan features, a precise balance must be created for the borrower. A loan molded to fit a single borrower's unique needs differentiates an EMA loan from loans assembled by other firms.
   
• A Horse and Carriage
  While we’re coming to an understanding of your goals, you will most likely speak with only one of our loan specialists. However, there is always someone working behind the scenes (the processor), managing all the paperwork and working through the nitty-gritty so you don’t have to.
   
• Investment and Return
  After helping us to understand you and your circumstances better, we’ll be able to develop a loan strategy. We may have an idea of what steps to take right off the bat, or perhaps we’ll need to look at the specifics of some of your resources before we have a clear enough picture to proceed. Nevertheless, the foundation has been set, and now we be begin building the loan.
   
• Application
  After (and sometimes as a part of) our initial conversation, we’ll have a firm enough grasp to take down some of your specific information on a loan application. Because such government documents can be confusing, we can explain all the details in plain English. This application gives us authorization to pull a credit report and run through preliminary numbers to see what the exact loan amount can be.

Action

• Ready, Set, Go
  Your application information gave us enough specifics to narrow the amount you can borrow. This is a time when we work with your information in as many ways as possible so that the loan you want is the loan you get.
   
• One More Time
  Now that we’ve nailed down the loan amount and some other terms, you need to confirm that you want to continue. We take the foundation we’ve built, and we codify it for you in documents called the Good Faith Estimate and the Truth In Lending, which define how we will proceed. We’ll work with you to make sure you understand the nature and meaning of the documents, and if anything needs to be changed, we draw up more documents for you to approve. You are always in control of where your loan is going.

Closing

• Crossing T’s and Dotting I’s
  The lender doesn’t know you as well as we do. So, to bridge the gap, we bring together all of the documents that support the information you supplied us in the application. We also make sure this information is presented the way the particular lender prefers it, so that there are no surprises.
   
• One Step Ahead
  This is where our quarter-century of loan analysis comes into play, and the area where you receive the most benefit. Presenting your information in the best light is what allows us to keep working with top-notch lenders, which in turn allows us to provide you with solid products and rates. We don’t submit a loan to our lenders unless we know they will approve it, and we make sure all their questions are answered before they ask them. This prior planning prevents poor performance.
   
• Are You Ready?
  We’ve closed thousands of loans in Virginia, mostly in Richmond, so we know most of the closing agents and title companies well. We know who our lenders trust, and who works well with our clients. However, it’s your right to choose a closing agent, so let us know if you have a preference – and if not, we have several lined up to work with you. We also set up a specific day and time of closing that best fits your schedule.
   
• Seal the Deal
  In addition to helping you select a closing agent, date and time, we work with all the parties to make sure that all the essentials of closing are at the table—most importantly, the money.